Water/Wastewater Utilities

The Public Works Department is responsible for maintaining the:

  •  City sanitary sewer collection system
  •  Potable water distribution system
  •  Two groundwater wells and wastewater treatment plant
  •  All the facilities associated with these systems

2015 Consumer Confidence Water Quality Report

New Water/Sewer Accounts:

To establish new water/sewer service, please complete the forms at the links below and return them to city hall with the required deposit. The customer service representative at the front desk will assist you.

Utility Service Application Utility Account Name Change Request
Utility Disconnect Application Utility Account Address Change Request

Water Conservation in Shenandoah

Find great resources on water conservation from the EPA HERE.

Learn more about conservation from the Texas Water Development Board HERE.

About Water/Wastewater Utilities

Please contact us at 281-298-5522 regarding water leaks and sewage backups. The city may be of assistance in determining if a sewage backup is the result of the  ity's main collection line or a private residential sewer line.

The tables below show the water and sewer rates for the City of Shenandoah. The consumption charges are the same for all users for water and sewer, except residential sewer customers will be charged $2.00 per 1,000 gallons with a maximum consumption of 10,000 gallons. Water bills reflect consumption per 1,000 gallons (10 = 10,000). There's an additional $0.66 per 1,000 gallons to cover fees for the Lone Star Groundwater Conservation District and Groundwater Reduction Plan.

Consumption Charges*  
Base Consumption - 5,000 $2.00
5,000 - 10,000 $2.25
10,000 - 15,000 $2.75
15,000 - 20,000 $3.25
20,000 - 30,000 $3.50
30,000 - 75,000 $4.25
>75,000 $4.50

*Consumption charges are the same for water and sewer, for all users except for residential sewer which is $2.00 per 1,000 gallons, with a 10,000 gallon maximum.

Base Rates    
0.75" Water Residential $9.00 3,000
0.75" Sewer Residential $9.00 3,000
0.75" Water Commercial $30.00 1,000
1" Water Commercial $50.00 1,000
1.5" Water Commercial $70.00 1,000
2" Water Commercial $90.00 1,000
3" Water Commercial $110.00 1,000
4" Water Commercial $120.00 1,000
4" Water Commercial (HMH) $120.00 1,000
6" Water Commercial $175.00 1,000
0.75" Sewer Commercial $30.00 1,000
1" Sewer Commercial $50.00 1,000
1.5" Sewer Commercial $70.00 1,000
2" Sewer Commercial $90.00 1,000
3" Sewer Commercial $110.00 1,000
4" Sewer Commercial $120.00 1,000
6" Sewer Commercial $175.00 1,000
Sewer San Jacinto $175.00 1,000

Storm Water Management Program

Contact the Public Works Department at Shenandoah City Hall with any questions at 281.298.5522. 

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